Refund & Return Policy
LEVARO — Refund & Return Policy
At LEVARO, we want you to feel confident with every purchase. If something isn't right with your order, we're here to help.
Return Eligibility
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Return requests must be submitted within 7 days of receiving your order, subject to our applicable return conditions.
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Items must be unused, unworn, unwashed, and returned in their original condition with original tags and packaging.
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Items showing signs of wear, damage caused after delivery, or alterations may not qualify for a return.
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Certain items may be excluded from returns for hygiene or other valid reasons, where applicable.
How to Request a Return
To request a return, email us at levaro.official6@gmail.com with your order number, the item details, and the reason for your request. Our team will guide you through the next steps.
Please wait for return instructions before sending an item back.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or different from what you ordered, contact us as soon as possible. Include your order number and clear photographs so we can review the issue and help resolve it.
Refunds
Once an approved return is received and inspected, we will inform you whether your refund has been approved. Approved refunds will be processed through the original payment method where possible, or another mutually agreed method.
Processing times may vary depending on your payment provider or bank.
Exchanges
If you need a different size or item, contact us to check availability and exchange eligibility. Exchanges are subject to stock availability and our return conditions.
Return Shipping
Return shipping costs and arrangements will be communicated when your return request is reviewed. If the item is damaged, defective, or incorrect, please contact us before arranging return shipping.
Contact Us
For return, refund, or exchange assistance, contact:
Email: levaro.official6@gmail.com
Thank you for shopping with LEVARO.